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Custom AI software · Vienna

What does yourbusiness overlook?We build the AIthat catches it.

Precision-milled architectural lattice structure; a highlighted node marks an anomaly detected by the system.
Fig. 01Precision-milled lattice structure — the highlighted node marks a detected anomaly.

Custom AI software — built into the systems where your data already lives. That work produced Lagerflow and DokDocs. What we build for you belongs to you.

Book a callWhat we have built →

01

We know the pattern: most businesses lose time and money every day to things nobody notices. We build AI software that works inside your existing systems and flags what deviates — so you can step in while the correction is still cheap.

  • Manual work

    How many hours a week go into retyping, reconciling and recounting at your company — and what does that number come to, multiplied by an hourly rate?

  • Disconnected systems

    How often does the same figure get moved by hand into a second system, because your ERP, your inventory system and a spreadsheet do not talk to each other?

  • Errors on the invoice

    When does a discrepancy surface at your company: while the work is running — or only at stocktaking, on the invoice, at the accountant?

We could put industry figures here. Your own are more telling — and you already have them.

Services

Not what we build. What you end up with.

From deciding whether AI pays off for you at all, to a system that runs every day — this is how Liva works with you.

AI Consulting

The decision first. Then the system.

Most AI initiatives do not fail on the technology — they fail on the question before it: which case carries the effort, does the data even exist, and what does the law now require? That is what we settle before anyone writes code.

Process inventory
We walk your operations — on site, with the people who run them daily. What comes out is a list of every point where data is moved by hand, waited on, or entered twice, each with an estimated time cost.
Data assessment
Before anyone talks about models: does the data exist, at what quality, how far back, in which system, and how do you get at it? Most cases are decided here — not by the choice of model.
Make or buy
A clear recommendation per case: buy an off-the-shelf product, build your own system — or leave it alone. Where a clean interface or a rule in your existing system is enough, we say so instead of selling you AI.
EU AI Act & GDPR
We classify the planned systems and translate the obligations into technical and organisational steps — including the AI literacy duty under Article 4, which has applied since February 2025 and becomes enforceable by national authorities from August 2026.

OutcomeA document with prioritised use cases, effort and benefit estimates, the state of your data, the legal classification, and a sequence for the next twelve months. It is written so that you can act on it without us — or with a different provider.

We are engineers, not lawyers: we prepare the classification technically and name the obligations. The binding legal assessment stays with your legal counsel.

Strategy · Feasibility · Roadmap · Compliance

Request an Assessment Sprint →

A system that fits your operations — not the other way around

We build AI systems from the ground up, shaped around your operations, not a demo. That's how Lagerflow and DokDocs were built.

Architecture · Model · Operations

Your ERP stays. Your workflows stay.

ERP, inventory, CRM: we bring AI to where your data already lives — no rip-and-replace, just new sense inside the system you already run.

ERP · API · Legacy

A prototype before you commit

If a case looks viable, we build it small and real — on your data, not on a demo dataset. Only then do you decide on the serious budget.

Prototype · Real-data test · Stop point

The work nobody wants to do, nobody does anymore

Recurring manual work gets handled by a system — quiet, reliable, with an eye for the error before it gets expensive.

Workflows · Monitoring · Alerts

02

We know the feeling: the business is running, everyone has their hands full — and still nobody can say exactly where time and money quietly go missing. We have walked this path with other businesses before.

  • Four systems

    Lagerflow runs in live operation, DokDocs is in rollout, Playdose and SpendPouch are released — all four are in the next section.

  • Thirteen companies

    From hospitality, IT, trades, logistics and insurance — every one of them is listed by name further down.

  • No invented numbers

    There are no purchased testimonials here and no made-up percentages. What we claim, you can count on this page.

Evidence

Four systems. One philosophy: AI that works alongside you.

Lagerflow runs in live operation, DokDocs is in rollout, Playdose and SpendPouch are released. One platform philosophy: AI as a quiet colleague that never gets tired, never misses a thing — and never carries your data outside.

LagerflowWarehouse & Logistics · live

Your warehouse, with an AI that never looks away.

Lagerflow monitors every warehouse movement, every location, every discrepancy — and flags what's missing, wrong, or drifting, before it costs money.

Topographic grid field with contour lines; a node is highlighted red as a detected anomaly.
3 anomalies detected · Vienna-Mitte site
Explore Lagerflow →
DokDocsPractice Intelligence · in rollout

Get back seven minutes per patient.

Patients describe their concerns before the appointment, in their own language. Structured information reaches the doctor beforehand — and the front desk is freed up. Fully anonymous. No patient data stored. No triage.

Macro shot: handwritten text on paper dissolving into a precise grid of structured data fields.
0 patient records stored · fully anonymous
Explore DokDocs →
Warmly illustrated still life: an analog timer, books, a folded note — seven minutes without a screen.
PlaydoseConsumer · released

Seven minutes. Together. No screens.

Learn more →
Isometric drawing: loose cards and receipts assembling into an ordered structure; one card is highlighted violet.
SpendPouchConsumer · released

Expenses that book themselves.

Learn more →

Clients

Companies we have worked with.

Selected companies across hospitality, IT, trades, logistics and insurance, with whom we've worked on digital processes and AI software.

Consulting that ends in a running system — not a slide deck.

  • Le BurgerHospitality, Vienna
  • Rox Grill & CafeHospitality & events
  • SU!Hospitality
  • HabsburgerHospitality
  • MetacortexTech & innovation
  • SC24IT services
  • Streamline LogistikLogistics & tracking
  • SILWAN GmbHPOS systems & tech
  • Clean OKIndustrial cleaning
  • LH TechSanitary & heating
  • Cest VersicherungInsurance
  • Ekol ElektroElectrical
  • Easy TrackLogistics & tracking

Security

Your data never leaves your domain.

Architectural principle · not a promise

What we build runs inside your environment. Your operational data stays in your system — it is not carried outside.

EU-Cloud

European data center

Your system

The code belongs to you

Auditable

Traceable processes

No lock-in

You can carry on without us

Security at Liva isn't an add-on — it's how things are built: European data centers, clear data flows, no lock-in — and where patient data is involved, anonymity by construction. "Your environment" means, depending on the case: your own infrastructure where you run one — otherwise a European data center named in the contract. Which of the two it is, you decide before we build.

How we start

Three steps to an honest answer.

Not a project plan, not a spec sheet — just what happens when you get in touch today.

  1. 01

    You tell us where it grinds

    A short form or an email is enough. The more concretely you describe where time or oversight is being lost, the more precise our first answer can be.

  2. 02

    A human gets back to you

    A reply within two business days — from a real person, not a bot. The first conversation is no-obligation and free of charge.

  3. 03

    You get an assessment

    We listen first and honestly assess whether Liva is even the right fit. If it is, an offer follows with scope and duration. If it is not, we say that too — no sales pressure.

Book a call

No call center, no hold queue, no sales script. You leave the first conversation with an assessment — including when it reads: you do not need AI for this.

About Liva

You know your business. We know the blind spots.

You already know where it grinds. The spreadsheet someone updates by hand every Monday. The discrepancy that only surfaces at stocktaking. The inquiry answered for the third time, because nobody could see it had been answered already. None of it is a catastrophe. That is exactly why nobody looks.

Liva is a Viennese company for applied AI. We build custom AI software for businesses in Austria and the German-speaking region — from restaurant groups to medical practices. The starting point is rarely a blank page: an ERP, an inventory system, a POS and spreadsheets are already there, and it is precisely in between them that oversight gets lost. That is why our work almost always begins with ERP integration and process automation rather than a greenfield rebuild.

What comes out of it is not an assistant to click on, but a system that runs along in the background. We don't believe in AI as spectacle — we believe in it as a quiet colleague: reliable, never taking a day off. It is operated in European data centers; the code belongs to your company. Whether the effort pays off in your case is something we tell you in the first conversation. Including when the answer is no.

  • Engineering, not hype. What we ship works in real operations — not just in a demo.
  • You keep control. The system is yours, including the edge cases that otherwise get treated as exceptions.
  • Security as architecture. EU cloud, anonymous by construction — not by promise.
  • On the ground, not in an ivory tower. We understand your bottlenecks before we build.
Notice bar from the Lagerflow interface: "10 items in review — created automatically from delivery-note OCR, please verify category, price and assignment".
Fig. 02A real crop from Lagerflow: automatically created items awaiting human review. The system suggests — people decide.

On screen

What a quiet colleague does while you work.

Twenty seconds: where the loss starts, how a system makes it visible — and what is your decision afterwards.

0:20Twenty seconds, no narrator — a structure, one marked node, and a measuring line that finds it.
Show transcript

Close-up of a precision-milled lattice structure. Everything sits where it should. No sound but a single sustained low tone.

The camera pulls back. The structure is far larger than it looked — a regular field running past the edge of the frame. Nothing stands out. From the inside, nobody here would have caught anything.

A measuring line travels across the structure. Where it crosses a single node, that node lights up and is marked. One quiet click. No alarm, no show — just the spot, marked.

The structure turns a few degrees: it is built into an older, larger one that has stood there all along. Nothing was replaced. Something was added that looks.

Final frame: the Liva wordmark and “Gespräch vereinbaren · liva.dev”.

Working together

Three ways to work with us.

There are no prices here, because no honest ones would fit: what a system costs depends on your systems, your data and your scope. What you get is an offer with scope and a fixed price — before anything is built.

Assessment Sprint

2–3 weeks

Scope

We look at your workflows and systems — on site, not by questionnaire.

Outcome

A written assessment covering effort, benefit and risks. If it does not pay off, the document says exactly that.

Who it is for

For businesses that want to know before investing whether AI pays off in their case at all.

Request an Assessment Sprint

System Build

8–16 weeks

Scope

Architecture, model and integration into ERP, inventory, CRM or POS. We build alongside, not around.

Outcome

The AI software that ends up running every day — operated in European data centers, with traceable data flows. The code belongs to your company.

Who it is for

For businesses whose assessment showed that the effort pays off.

Book a call

Operation & Growth

ongoing

Scope

Monitoring, maintenance and further development of the running system. New sites and new workflows get built in.

Outcome

A system that grows with you — and a fixed point of contact instead of a ticket system. You can leave at any time: the code is with you.

Who it is for

For businesses whose system is running and who want to develop it further without hiring someone for it.

Discuss operation

All three ways start the same — with a no-obligation conversation. You do not have to know in advance which one is yours; we work that out together. And if none of them pays off for your case, we tell you before you invest.

Ready to see what others overlook?

Schedule a no-obligation call. We'll show you where your systems are already quietly losing ground.

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